Shipping Details

At Modazee, we aim to deliver your orders quickly and securely across the UAE and the GCC region. Below are the details regarding our shipping process, estimated delivery times, and other important information.

1. Delivery Areas

We deliver to all regions within the United Arab Emirates (UAE) and across the Gulf Cooperation Council (GCC) countries, including:

  • Saudi Arabia
  • Oman
  • Kuwait
  • Bahrain
  • Qatar

2. Delivery Time

  • UAE: Orders within the UAE typically take 2-3 business days to be delivered.
  • GCC Countries: For GCC countries, delivery usually takes 5-7 business days.

Please note that delivery times may vary depending on your location and any external factors such as public holidays or unforeseen delays.

3. Shipping Costs

  • UAE: Standard shipping is free for all orders within the UAE.
  • GCC Countries: Shipping costs to GCC countries vary based on the destination. Shipping fees will be calculated at checkout, and you’ll be able to review the total before completing your purchase.

4. Order Tracking

Once your order has been processed and dispatched, you will receive a confirmation email containing a tracking number. You can use this tracking number to monitor the status of your delivery through the shipping provider’s website.

5. Order Processing Time

All orders are processed within 24-48 hours on business days. Orders placed on weekends or public holidays will be processed the following business day.

6. Cash on Delivery (COD)

We offer cash on delivery (COD) as a payment option for customers within the UAE. Please ensure you have the exact amount ready upon delivery, as our couriers may not carry change.

7. Delivery Issues or Delays

If you experience any issues with your delivery or if your order is delayed, please contact our customer service team immediately at modazeestore@gmail.com We will work to resolve the issue and ensure your order reaches you as soon as possible.

8. Unsuccessful Deliveries

If our courier is unable to deliver your package after multiple attempts, your order may be returned to us. In such cases, we will contact you to arrange a new delivery or refund, as per your preference.

9. International Shipping

Currently, Modazee only delivers within the UAE and the GCC region. We are actively working on expanding our shipping services to other international locations, so stay tuned for updates!