FAQs

1. What is Modazee?

Modazee is a premier online destination offering a curated selection of high-quality products across various niches, including watches, handbags, sunglasses, tech accessories, home and kitchen items, and health and beauty essentials. We serve customers across the UAE and the GCC region.

2. Where is Modazee based?

Modazee is based in the United Arab Emirates (UAE), and we serve customers throughout the UAE and the wider Gulf Cooperation Council (GCC) region.

3. Do you have physical stores?

Modazee operates exclusively as an online store. We do not have any physical flagship locations, allowing us to offer a wide variety of products conveniently online.

4. What kind of products can I find at Modazee?

Modazee offers a diverse range of products, including:

  • Watches for men and women
  • Handbags for women
  • Sunglasses for men and women
  • Tech accessories
  • Home and kitchen items
  • Health and beauty products

5. How can I contact Modazee for support?

You can reach our customer support team through our Contact Us page or by sending us an email at modazeestore@gmail.com. We're here to assist with any inquiries you may have.

6. Do you offer any discounts or promotions?

Yes! We regularly offer promotions and exclusive discounts. Be sure to sign up for our newsletter to stay updated on our latest deals.

7. What payment methods do you accept?

We accept a variety of payment options, including major credit cards, debit cards, secure online payment gateways, and cash on delivery (COD) for added convenience.

8. How do I track my order?

Once your order has been processed, you will receive a tracking number via email. You can use this to track your package directly through the carrier's website.

9. Can I cancel my order?

You can cancel your order before it is processed by contacting our customer service team. Please note that once your order has been dispatched, it cannot be canceled.

10. Do you sell internationally?

Currently, Modazee serves customers within the UAE and the GCC region. We are working on expanding our reach, so stay tuned for updates on international shipping.